The client area is a direct way of comunication between the client and Playlist Support. Through www.playlistsolutions.com, all the clients with an Active Support Plan can, in an easy and economic way, get lots of services related to Playlist Software support.
Quality and economy:
The client area offers more than economy to the radio station. If support is needed, the user doesn’t need to call, or to wait in the line. The only thing that will needed to do is to access client area at www.playlistsolutions.com and post an call, and in a few minutes, an analist will be posting the response, beside software updates and other informations, its fast and efficient, guarantees that you wont be charged for accessing our support or our services.
Agility in Service:
Through the Calls system, in the client area, it is possible to talk directly with technicians and analysts over messages, allowing solve problems, ask questions, track solutions and more, fast and productive. All the answers from Support Playlist are automatically sent to the registered email at the Call System.
Complete control of calls:
The registered user can, at any moment check the status of its calls, besides all the calls history through the client area, offering an efficient tracking of problem solutions, getting us to make improvements attending to our calls.
Online Updates
The access to the client area allows the user to follow and get updates for Playlist Software. Download of the release versions will always be available, and our development team always post the release notes, which are notes describing every detail about fixes, improvements and changes at the available version, so, your radio station will be able to take advantage faster from all softwares offered on new versions.
Data management:
Register, update or remove contacts avaliable to access client area from your radio station.